The rise of advanced wellness technologies like the Infinity Mat has brought new opportunities for medical spas, wellness centers, and integrative health providers. However, one of the most common questions providers face is whether these services can be billed to insurance.
Understanding how coverage works is essential for making informed decisions about offering Infinity Mat sessions and setting realistic expectations for clients.
What Is the Infinity Mat?
The Infinity Mat is a pulsed electromagnetic field (PEMF) and gemstone energy mat designed to support relaxation, circulation, and recovery. By combining low-frequency electromagnetic pulses with natural gemstone materials, it is thought to encourage cellular repair, reduce tension, and improve overall energy balance. While these benefits are appealing, it is important to recognize that the device is categorized as a wellness tool, not a medical device approved for diagnosis or treatment.
Many providers incorporate it into wellness programs to complement massage therapy, meditation practices, or recovery sessions. Because of this, sourcing the Infinity Mat from a trusted advanced wellness technology provider such as INNERGY Dev provides assurance of reliability, professional-grade quality, and the guidance needed to implement it effectively.
Insurance Coverage and Wellness Devices
Insurance companies generally reimburse only treatments that are medically necessary, backed by strong clinical evidence, and performed with FDA-approved devices. Since the Infinity Mat is marketed as a wellness product, it does not fall into this category, meaning most insurance plans will not cover sessions. This is not unusual, as many wellness-focused therapies, such as infrared saunas, meditation programs, and sound therapy, are also excluded from traditional coverage.
In limited cases, if a licensed healthcare provider—such as a chiropractor, physical therapist, or physician—uses the mat as part of a documented treatment plan for pain management or rehabilitation, coverage may be possible under existing CPT codes. These scenarios are uncommon and should not be assumed as a standard option for most wellness practices.
How to Communicate Costs to Clients
When clients inquire about insurance reimbursement, transparency is key. Providers should clearly explain that Infinity Mat sessions are not covered by insurance and are considered an out-of-pocket expense. Framing these sessions as part of a broader wellness plan—emphasizing stress relief, recovery support, and relaxation—helps clients see the value.
To make services more accessible, providers can offer package rates, loyalty programs, or wellness memberships. Educating staff to deliver consistent explanations and providing printed or digital materials about session benefits can also enhance client understanding and reduce confusion.
Alternatives for Cost Support
Although direct insurance billing is not available, some clients may use Health Savings Accounts (HSAs) or Flexible Spending Accounts (FSAs) to cover complementary wellness services. Eligibility varies depending on the individual’s plan and administrator approval. Encouraging clients to verify with their benefits provider ensures compliance and avoids financial surprises.
Wellness and medical spa owners may consider flexible pricing strategies such as introductory offers, bundled sessions, or subscription models to help strengthen client retention and encourage regular use as part of their self-care routines without relying on insurance reimbursement.
Best Practices for Providers
Those planning to open a medical spa, as well as existing wellness business owners, can take proactive steps to integrate Infinity Mat sessions successfully into their offerings:
- Position sessions within holistic wellness packages. Combining the mat with other recovery therapies creates a more comprehensive client experience.
- Educate staff and clients. Ensuring that team members understand both the benefits and limitations of the Infinity Mat fosters confidence and builds trust.
- Market responsibly. Highlight relaxation, recovery, and wellness benefits without making unverified medical claims. This helps avoid regulatory issues while still showcasing value.
- Track client feedback. Gathering testimonials or progress reports allows providers to refine offerings and strengthen their wellness programs.
By focusing on clarity, professionalism, and client experience, providers can position sessions as a distinctive service that enhances wellness outcomes and supports business growth.
Final Thoughts from INNERGY Dev
The Infinity Mat represents a growing trend in advanced wellness technologies, offering unique benefits that complement massage therapy, meditation, and recovery practices. While insurance coverage remains limited, providers who highlight its role in stress relief and energy balance can attract clients seeking holistic approaches to health.
By prioritizing transparency about costs and responsibly marketing the service, wellness centers and medical spas can integrate the Infinity Mat in a way that builds credibility and fosters client trust. In doing so, they position themselves to thrive in the evolving landscape of integrative wellness.